Job Description

AP Professionals has been retained in search of an Assisted Living Administrator for a premier

Rochester employer. The Administrator is responsible for the overall leadership, management, and operation of the Assisted Living Residence. This position plans, organizes, develops, and directs all aspects of residence operations within applicable regulations. This important position ensures that residents receive high-quality services that support their physical, emotional, social, and cognitive well-being while promoting dignity, independence, and quality of life. They will work collaboratively with residents, families, staff, and community partners to uphold the organization's mission, values, and person-centered philosophy of care.

Responsibilities

Operations and Regulatory Compliance

• Direct and oversee the day-to-day operations of the Assisted Living Residence, SNALR, and EALR programs.
• Ensure compliance with all applicable federal, state, and local laws, regulations, and licensing requirements.
• Develop, implement, and maintain policies and procedures that safeguard resident rights, health, safety, and overall well-being.
• Monitor regulatory changes and ensure organizational compliance with assisted living standards.
• Coordinate and oversee regulatory surveys, audits, inspections, and corrective action plans.
• Promote efficient, effective, and professional service delivery.
• Provide regular operational reports and updates to executive leadership and participate in organizational leadership meetings.

Resident Care and Service Delivery

• Oversee resident admissions, assessments, wellness planning, service coordination, and discharge planning in accordance with residency agreements, program requirements, and New York State regulations.
• Ensure residents and their families are actively involved in care planning, service decisions, and wellness initiatives.
• Advocate for residents and promote individualized, person-centered care.
• Ensure appropriate staffing levels and effective oversight of personal care, nursing, assisted living, and memory care services.
• Foster strong relationships with residents and families through ongoing communication, education, and engagement.
• Promote an environment that enhances residents’ quality of life, dignity, and independence.

Quality Assurance and Risk Management

• Lead and participate in Quality Assurance and Performance Improvement (QAPI) activities.
• Ensure incidents, complaints, concerns, and grievances are documented, investigated, resolved, and monitored for trends.
• Conduct or oversee quality, compliance, and operational audits.
• Implement corrective actions and performance improvement initiatives as necessary.
• Monitor outcomes and continuously evaluate service quality and resident satisfaction.

Leadership and Staff Development

• Create and maintain a positive, respectful, and collaborative work environment.
• Provide leadership, mentoring, coaching, education, and recognition to staff.
• Support employee engagement, retention, and professional development.
• Conduct regular staff meetings, leadership rounds, and interdisciplinary communication activities.
• Promote a culture that reflects the organization's mission, values, and person-centered philosophy of care.
• Maintain current knowledge of industry trends, best practices, and regulatory requirements through continuing education.
• Serve as an on-call leader and provide support during emergencies and operational needs.

Safety and Environmental Management

• Ensure compliance with all environmental, health, safety, infection prevention, and sanitation standards.
• Promote a safe environment for residents, staff, visitors, and volunteers.
• Participate in emergency preparedness planning and response activities.
• Monitor building systems, safety practices, and risk prevention measures to maintain a secure living environment.

Required Qualifications

• Meet all New York State Department of Health qualifications for an Assisted Living Residence Administrator.
• Knowledge of New York State Assisted Living, Adult Home, and Adult Care Facility regulations.
• Demonstrated leadership, communication, interpersonal, problem-solving, and supervisory skills.
• Knowledge of the physical, social, emotional, psychological, and recreational needs of older adults, including individuals living with dementia.
• Completion of Eden Associate training (provided by the organization).

Preferred Qualifications

• Bachelor's degree in Healthcare Administration, Human Services, Business Administration, Gerontology, or a related field.
• Three to five years of leadership experience in a senior living, assisted living, long-term care,

or geriatric healthcare setting.

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